By accessing or using this site or any service on this site, you are agreeing to the terms and conditions as presented here.
Cancellation with refund is possible prior to shipping. Contact support by phone at 727-474-4891 to request a refund prior to shipping.
A 30-day refund is offered on damaged or defective products, minus delivery and banking charges.Once a refund has been approved please allow up to 7 days for the refund to be applied. Please allow up to 10 days for the refund to appear on your credit card statement.
A damaged or defective product may be returned for replacement, in original packaging, with all original components, at purchaser's expense. Ship your products back to 2852 20th Avenue North St. Petersburg, FL 33713 with the invoice that was in the package and your name.
All products or services provided by any of the Ketone Thin owned websites are tested. As per the terms of our policy, we do not take responsibility if you use our products for purposes other than for which they are meant.
Cancellation may be done online via our cancellation form or by phone at 727-474-4891. Cancellations are confirmed with a confirmation number and by email. Once cancelled, the customer will no longer be enrolled in a subscription and will incur no future charges.
Signing up for a Ketone Thin product grants your permission to receive emails from Ketone Thin.
All packages are sent USPS First Class Mail with Delivery Confirmation. Notification emails are sent out when the product is shipped with tracking information. Average delivery time is 3-5 bussiness days.
If you have any questions, please call us at 727-474-4891 or use our contact form. Ketone Thin Customer Service is open from Monday - Friday 9AM - 5PM EST.
2852 20th Avenue North
St. Petersburg, FL 33713